Terms + Conditions
General Information
I do my best to display my pieces accurately and honestly. Keep in mind that monitor displays can differ, and some colors may appear slightly different in person. Please read all descriptions, details, and measurements carefully. I do not accept returns or refunds when information is clearly stated. Return Policy Returns and exchanges are not accepted at this time and all commission orders are final sale. If you feel like your circumstance is unique, please reach out as soon as possible, and I will do my best to assist. Shipping Info PROCESSING TIME Made to Order Commission Items: Current turnaround of custom or commission work is about 4-6 weeks before shipment. Once purchased, your order will be placed in a queue and shipped out as soon as possible. I do my best to honor deadline requests, so please contact me prior to purchasing if you'd like to request a specific delivery date. Fine Art Prints: Processing time for fine art prints is dependent on studio demand. Please allow 2-3 weeks to print and ship. SHIPPING Shipping is currently limited to the United States. Domestic orders are generally shipped via USPS or UPS with tracking included to the shipping address provided at checkout. Please be sure to double check shipping address as reshipping fees due to incorrect/incomplete address will be the responsibility of the buyer. PLEASE NOTE: All artwork and images of artwork are copyrighted by Alexa Grambush. All rights are reserved. Any images--in partial or in whole-- are not to be used without receiving written permission. This includes the right to make prints and reproductions of all of my artwork, including commissions. Collectors have the right to display the artwork in their space, however, they do not hold rights to the image. The image cannot be reproduced at any time. |